Superior Healthcare Begins with Safety
CASE Emergency Systems Brings Extra Security and Responsiveness to Hospitals
What They Needed:
When most people think of an emergency, they think about getting to hospitals and healthcare facilities… but that’s only part of the equation. Healthcare destinations are often tasked with handling emergencies that occur on their campuses outside the ER, but still require immediate response and attention.
For instance, it is not at all uncommon for patients and/or family members to lose consciousness or require emergency assistance while walking between parking lots and garages to hospital or ER check in, or to physicians’ offices. Oxygen lines and tanks can present a fire hazard without warning, and local fire departments need to be dispatched immediately. At-risk patients such as small children or elderly who wander from their rooms may need to be located by police. Police may also need to be called in for injuries or deaths resulting from criminal behavior. The list goes on and on.
Unfortunately, most modern healthcare destinations are simply not built for rapid emergency communications outside the hospital or medical center. Thick walls designed to protect the hospital often block cell phone signals. The use of technologically advanced imaging and other equipment can interfere with call reception. “No phone” rules in ICU units and other wards means visitors are typically asked to leave phones at a nurse’s station.” All of these scenarios and others like them make it absolutely necessary for healthcare facilities to have solid, reliable, accessible options for emergency communications in place that can be easily used by anyone, at any time.
How CASE Responded:
Healthcare is a large specialty area for CASE. Our CASE Blue Light Towers and CASE E-Phones allow people to call for 911 assistance with just the push of a button. CASE also offers retrofit kits for existing equipment that has either become outdated or obsolete.
The options also include completely wireless installation, faceplate cameras, solar power with battery backup, optional public address speaker system, and more. As for configurations and installations, there’s really no such thing as a job that is too large or too small for CASE to handle.
A few examples include:
» First Health of the Carolinas:
- Retrofitting of 15 Code Blue Phones to include upgrade to
4G wireless communications on Verizon network.
- New faceplates and interior electronics to work with existing call boxes with pre-installed AC power.
- Full-day installation training and demonstration to allow First Health teams to assist with installation to reduce costs and streamline activation timelines.
» Highmark Health Solutions – West Penn Hospital:
- 44 total CASE Emergency Systems Units, installed across multiple parking garages.
- 31 wall-mounted E-Phone units with AC power and 4G wireless Verizon communications.
- 13 Blue Light Towers with AC power and 4G Wireless Verizon communications
» Edward Hines Jr. VA Hospital – Illinois:
- 15 solar-powered, 4G wireless Blue Light Towers with
complete trenchless installation.
- Additional installation for 15 more units already in planning stages.
“Since the Call Box has been installed we have had two medical calls which were critical cases. Thanks to the Call Box Law, medical aid was at location in 10 minutes or so. In the past with no cell coverage folks had to drive out of the canyon… This would add about 30 minutes to the response time. We believe lives were saved due to the Call Box.”
Program Manager, Nevada County Office of Emergency Services
What’s Next for CASE?
Healthcare is playing a bigger and bigger role in our day-to-day lives. With that comes a need for additional public safety measures that ensure healthcare teams are where they are needed most while also being protected from outside dangers.
Rest assured, with countless units installed in healthcare facilities across the country, CASE is right there with our valued doctors, nurses, and other healthcare professionals.
The CASE Blue Light Towers offer simple one-button activation of voice and video monitoring that connects to the local police and emergency dispatch center. The operator can then assess the need and deploy the necessary first responders to the scene. Scenarios in which CASE Blue Light Towers can help provide immediate response include: