Alert Self-Checking Maintenance Software

for Reliable Performance. Remotely Powered.

Nothing is worse than emergency communication equipment that is not properly functioning – but checking and rechecking blue light emergency towers and help phones on a daily basis is an expensive and time-consuming maintenance task no one realistically has time for. That’s why ALL CASE Emergency Systems products come standard with CASEAlert pre-installed.

Staying One Step Ahead of Service

In addition to American-made workmanship and quality materials, all CASE Call Box products are enhanced by the CASEAlert self-checking maintenance software package.

Pre-installed as a standard feature on all emergency communications solutions, CASEAlert ensures rapid response to any maintenance, repair, or other issue that would impact the operation of the unit.

CASEAlert Key Features

Web-based platform can be accessed from any computer or internet-enabled device with a standard web browser.
Each CASE unit automatically generates a daily status report for CASEAlert.
Failure to report (unit has been destroyed by auto collision or otherwise disabled) creates an automatic alert.
Error data is used to pre-diagnose the problem and send a prepared maintenance team ready to make immediate on-site repairs if needed.

The peace-of-mind CASE Emergency Systems products provide to your community is an important investment. CASEAlert is the benefit of reliability you receive by choosing the industry’s preferred emergency communications solutions provider.

CASEAlert data remains accessible for the life of your selected emergency communications product and includes: History of alerts, Usage statistics, Maintenance history, Daily reports for each unit, Photos of units during and after maintenance calls, and Dispatch records for maintenance teams.

This self-checking, self-reporting software solution performs its own daily maintenance and automatically sends alerts if repair or other attention is needed. A qualified maintenance team is then dispatched immediately and all records of work are kept within your CASEAlert customer profile for future reference.

Since the Call Box has been installed we have had two medical calls which were critical cases. Thanks to the Call Box Law, medical aid was at location in 10 minutes or so. In the past with no cell coverage folks had to drive out of the canyon… This would add about 30 minutes to the response time. We believe lives were saved due to the Call Box.

John Gulserian

Program Manager, Nevada County Office of Emergency Services

The phones are simple to use. One need only open the call box and follow the 4-step instructions. These are a unique and valuable asset to the County, and we hope that individuals will recognize their value and help us maintain and protect them so if and when they are needed, they can serve members of and visitors to our great community in times of need.

John Higley

Emergency Management Coordinator, Iron County

The Iron County Sheriff’s Office is very excited about the addition of these satellite phones in these remote locations. This will help all emergency services in Iron County to rapidly respond to emergencies where there is little or no cell phone coverage.

Mark Gower

Iron County Sheriff

Thank you everyone, this means a lot to my department as we work toward improving public safety and officer safety. Every person who calls us from a phone box at the bottom foot paths lowers the chance of harming themselves and us getting harmed as we work to help them.

Ryan Hall

Staff Sergeant, Delta Police Department

Thank you for the phones. They work flawlessly, and the members love them.

Dave Kardos

Burning Tree Country Club

I cannot say enough about CASE Emergency Systems and our working relationship with them. We are early in the process, but are implementing a 3-year plan to replace our 24 existing phones and add 18 more. The simplicity of installation, the automatic daily self-diagnostic reports, the low maintenance, and the company’s overall service are outstanding. Our current project and initial installations are our first use of CASE products. They are excellent on all counts, and we will continue to use CASE Emergency Systems into the foreseeable future.

Randal Duke

Emergency Management Coordinator, University of Texas at Tyler

As a Vendor in the Emergency Callbox Realm, I find CASE Emergency Systems to be one of the most efficient and well thought-out product lines that I deal with in the 911 industry. Their Callboxes and Emergency management systems are second to none. Engineered to be backward compatible the reliability will stand the test of time. I personally promote their products because they are nearly bomb proof! Their customer service and small business feel helps you to meet your priorities. Without a doubt I recommend you look into CASE Emergency Systems for any of your Safety/911 needs.

Lee Novotny

President/Owner, Stream Speed Technologies, LLC