MAINTENANCE PLANS

Manufacturer-Backed Maintenance

Like any other mechanical device, emergency phone towers, call boxes, and other emergency communications solutions function best when routinely serviced. Outside of damage or unexpected repairs, CASE Emergency Systems offers two options for ongoing maintenance to suit your needs and budget.

Monitoring Service

Our certified technicians will monitor the performance of your system daily through CASEAlert. We will contact you to help you diagnose service needs, guide you through repairs and testing, and provide replacements parts as needed.

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Corrective Maintenance

Our certified technicians will fix any operational issues that would cause an emergency communications solution to fail.

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We also offer maintenance training for your own team, so that you may fix your CASE Emergency Systems help-phone products independently as needed. Your connection to CASEAlert and the status notifications it sends is included with any service or maintenance option.